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Terms and Conditions


This website is owned and operated by Hattie Austin Sport Photographer. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.


SERVICE AGREEMENT This confirms my contracting agreement: I agree that Hattie Austin Sport Photographer shall provide services to photograph you to the best of our abilities in accordance with the package selected. Every effort will be made to assure your satisfaction according to industry standards. Any artistic interpretation by the photographer will be deemed acceptable and correct. Due to the nature of the business, all sales are final. Although every care possible will be taken to produce photographs of all important and special moments during the session, the Photographer cannot place an un-conditional guarantee on the above. If you are not satisfied with your images through fault of Hattie Austin Sport Photographer your images will be retaken. If you are not satisfied with your products through fault of Hattie Austin Sport Photographer, they will be replaced. Notification of dissatisfaction must be received in writing within one week of receipt of images or upon receipt of products to receive refund or replacement. We do all we can to ensure that you are satisfied with your images and products. We cannot be responsible for dissatisfaction due to circumstances beyond our control. 

COOPERATION The parties agree to cheerful cooperation and communication for the best possible result within the definition of this assignment. Hattie Austin Sport Photographer is not responsible if key individuals fail to appear or cooperate during photography sessions or for missed images due to details not revealed to Hattie Austin Sport Photographer. Hattie Austin Sport Photographer shall use its own judgment regarding style and input in the production of pictures. This includes but is not limited to locations, poses and number of images taken. 

IMAGES AND COPYRIGHTS Photographs/images produced by Hattie Austin Sport Photographer are protected by Copyright Law. Upon final payment by the CLIENT, the CLIENT is granted limited license to use and or display resulting images as outlined. Said images may not be altered or used in any manner outside what is prescribed in this document without prior written permission of Hattie Austin Sport Photographer. The CLIENT must obtain written permission from and compensate Hattie Austin Sport Photographer prior to the CLIENT, its associates, friends or relatives re-distributing or selling the photographs for any reason not prescribed in this document. The client must not screenshot any images off Hattie Austin Sport Photographer’ website. If not done so, Hattie Austin Sport Photographer has the right to fine the CLIENT up to £150.

MODEL RELEASE The CLIENT(s) & SUBJECT(s) hereby grant to Hattie Austin Sport Photographer, the irrevocable and unrestricted right to use and publish photographs of the CLIENT or in which the CLIENT may be included for the promotion of its business and services, including editorial, trade, advertising and any other purpose and in any manner and medium. 

LIMIT OF LIABILITY In the unlikely event that the photographer is injured or becomes too ill, or has an extreme emergency that prevents them from photographing the event, Hattie Austin Sport Photographer will make every effort to reschedule the event. If for whatever reason this is not possible, responsibility and liability is limited to the rescheduling, or return of all payments received for the package purchased. Hattie Austin Sport Photographer takes the utmost care with respect to exposure, transportation, and processing the photographs. However, in the unlikely event that photographs have been lost, stolen, or destroyed for reasons within or beyond Hattie Austin Sport Photographer control, Hattie Austin Sport Photographer liability is limited to the return of all payments received for the photograph 

PROOFS, PRINTS AND RETOUCHING Any proofing product viewed are individually corrected for colour balance, density, contrast, etc. No retouching will be applied to any proof image. All prints that are subsequently ordered or used will receive individual attention in the form of retouching, enhancement, selective area adjustment, textures, etc. Retouching means correcting various elements in an image such as litter, distractions and minor physical flaws, (tired eyes, smoothing skin, removal of stray hairs etc) Hattie Austin Sport Photographer is granted total artistic control over the final image and the CLIENT understands that these are the steps Hattie Austin Sport Photographer will take when referring to retouching. Images may not be edited by the CLIENT without permission.

CANCELLATION If Hattie Austin Sport Photographer has to cancel the session for reasons beyond their control and the contract has to be completely cancelled their liability is limited to a full refund of all monies paid to us. 

RETAINER & PAYMENT SCHEDULE: The CLIENT shall pay 50% of the full session fee at the time of signing this agreement. This is A NON-REFUNDABLE RETAINER. In the event of cancellation, the retainer paid is non-refundable. It shall be liquidated for any loss of earnings incurred. The CLIENT shall also be responsible for payment of any Hattie Austin Sport Photographer materials/charges incurred up to the time of cancellation. The retainer shall be applied towards the total cost of the services rendered. The remaining charges are payable in full within 10 working days after the shoot. 

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